FAQS
Prepaid Vending (Electricity and Water) and Revenue Enhancement Solutions for Utilities, including but not limited to prepaid and postpaid vending solutions for all utilities. Our offering includes integrated solutions ranging from meter deployment, token generation, meter audit, distribution, settlement and system reporting.
Utilities World has been in business since 2010. The management team and related staff have participated in the industry for over 20 years and have extensive experience in system deployment and post-implementation management.
Contact us via email on sales@utilitiesworld.co.za for more information. We have Business Development Managers servicing all provinces.
Yes we do. Contact us on sales@utilitiesworld.co.za for more information.
Yes, we do. We also supply our own smart meters.
Smart Metering
Meter Audits
Prepaid Meters
LPU Audits
Private Vending for Sub-Metering
STS TID Rollover
- On the 24th November 2024 the ‘old’ meter keys will ‘expire’, and tokens will not work in the meters, so we have to start using a new meter key before that date.
- Think of your car odometer – it rolls over to zero at some point, this is what happens to the meter key and it stops working.
- In order to update your meter keys, you will be required to insert a special token called a Key Change Token. this is 2 X 20-digit tokens that must be inserted one after the other, just like credit tokens.
- You need to ensure that you use up all your old, unused credit tokens before you enter the key change tokens. If you do not enter your credit tokens first, you will not be able to use them after you have entered the key change tokens.
- Your credit on the meter will not be affected.
- It is a set of 2 X 20-digit numbers that you will need to enter into the meter in the sequence that it is given to you.
- Always remember to wait a few seconds before entering each set of 20-digit numbers as each meter is different and may need the pause to read the tokens correctly.
- Once the tokens are entered into the meter you will be safe to carry on using the meter and come 2024 your meter will continue to function normally.
